Privacy policy

At Pickleball UK Shop (“we”, “our”, or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website, https://pickleballukshop.co.uk.

1. Information We Collect

We collect personal information in the following ways:

  • When You Place an Order: name, email address, billing and shipping address, phone number, and payment information.

  • When You Contact Us: information you voluntarily provide via forms, emails, or phone calls.

  • Automatically Collected Information: such as IP address, browser type, and device type through cookies and analytics tools.

2. How We Use Your Information

We use your data to:

  • Process and fulfill orders

  • Provide customer support

  • Send order confirmations and updates

  • Improve website performance and user experience

  • Prevent fraud and ensure website security

  • Send promotional offers (only with your consent)

3. Sharing Your Information

We do not sell or rent your personal data. We may share information with trusted third parties, but only as necessary to:

  • Process payments (e.g., Stripe, PayPal)

  • Deliver your order (e.g., Royal Mail, courier services)

  • Maintain website functionality (e.g., hosting providers)

  • Comply with legal obligations

All third parties are required to keep your information secure and use it only for the purposes we specify.

4. Cookies

Our website uses cookies to enhance your browsing experience. You can accept or reject cookies through your browser settings. Cookies help us:

  • Remember your preferences

  • Track website usage and performance

  • Provide relevant advertisements

5. Data Security

We take data protection seriously and implement appropriate technical and organizational measures to secure your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

Under UK data protection laws (including the UK GDPR), you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict processing

  • Withdraw consent for marketing

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of third-party sites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

Shopping Cart